Issues with points pulling through?

It’s always a good idea to try to completely disconnect and then reconnect to try and resolve any issues with activity not pulling through.

Head into your Le Col account - go to Settings > Activity Sources and then hit the disconnect button.

You'll be directed to your Strava account and will need to revoke access there to start from scratch with getting connected.

When you come back to your Le Col account, hit the Connect button again...

You'll be directed to log into Strava and authorise the connection. On the next pop-up, ensure both checkboxes are ticked and hit Authorise.

As soon as you do your first activity after reconnecting (ride or virtual ride) you should start to see data pulling through and start earning points!

**PLEASE NOTE** Previous activities will not pull through once you have connected - activities will only count from the point of connection onwards.